Returns & Refund Policy

At Oh My Socks, we want you to love what you wear. If something isn’t quite right, our 14-day return policy has you covered.

✅ Return Eligibility

• Returns must be requested within 14 days of receiving your order.

• Items must be unworn, unused, with tags intact, and in the original packaging.

• Proof of purchase (receipt or order confirmation) is required.

📬 How to Start a Return

To request a return, email us at support@ohmysocks.shop.
If your return is approved, you’ll receive:

• A return shipping label

• Instructions on how and where to send your item

Note: Returns sent without prior approval will not be accepted.

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📦 Damaged or Incorrect Items

Please inspect your order as soon as it arrives.
Contact us immediately at support@ohmysocks.shop if your item is:

• Damaged

• Defective

• Incorrect

We’ll work quickly to make it right.

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🔁 Exchanges

Need a different size or style?
The fastest way is to:

1. Return the item you have

2. Place a new order once your return is approved

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💸 Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.

• If approved, your refund will be issued to your original payment method.

• Please allow time for your bank or credit card provider to process and post the refund.